At Lend a Hand Home Care, we believe that each individual we serve deserves to be treated with respect and dignity, and receive personalized care that honors individuality and unique experiences.
We’re always excited to receive positive feedback about our services that lets us know that our caregivers are making a positive difference in the greater Reno community.
Home Care Pulse
In 2020, we implemented a key process to ensure our clients and their families are satisfied with our care services: a partnership with Home Care Pulse, an independent customer satisfaction measurement company. Through Home Care Pulse, we collect feedback and insight from those we serve, as well as from our caregiving team. We then analyze these reviews to make improvements to our services and care techniques, assess job satisfaction and workplace culture, and to continue enhancing our strengths.
We invite you to read through the home care reviews below, and then contact Lend a Hand Home Care to learn how we can help an older adult you love with our compassionate and forward-thinking approach to caregiving.