Happy Clients

At Lend a Hand Home Care, we believe that each individual we serve deserves to be treated with respect and dignity, and receive personalized care that honors individuality and unique experiences.

We’re always excited to receive positive feedback about our services that lets us know that our caregivers are making a positive difference in the greater Reno community.

Home Care Pulse

In 2020, we implemented a key process to ensure our clients and their families are satisfied with our care services: a partnership with Home Care Pulse, an independent customer satisfaction measurement company. Through Home Care Pulse, we collect feedback and insight from those we serve, as well as from our caregiving team. We then analyze these reviews to make improvements to our services and care techniques, assess job satisfaction and workplace culture, and to continue enhancing our strengths.

Testimonials

We invite you to read through the home care reviews below, and then contact Lend a Hand Home Care to learn how we can help an older adult you love with our compassionate and forward-thinking approach to caregiving.

Lend a Hand is at the top of my list should I require services in the future.

– Margaret F.

I appreciate the staff's kindness and the way they talk to my mother. One of her caregivers even brings treats for her cat. She really enjoys the two people who've been coming to care for her and they're very good at meeting her needs.

– Sharon, F.

There's nothing I can see to improve. I think Lend a Hand is doing just fine and everything is taken care of, as far as I'm concerned.

– Frank W.

Our caregiver at Lend a Hand and our interactions with her have been excellent. She is good about following the notes that I leave and getting back to me. If there is something she is concerned about she lets me know.

– Mary B.

The staff are friendly and the transportation they provide has made our lives easier. I can count on them when I need them.

– Happy Client

Lend a Hand Home Care has helped us the most by providing good care for my father and they are following our rules that we have at the house. The caregivers also look after one another.

– Julius B.

The Lend a Hand office is very responsive and helps me by working with our schedule changes. I would recommend them because the caregivers are reliable and they do a good job and help with cooking, cleaning and taking care of my wife, which gives me some free time.

– Carl K., Spouse of Client

I'm in a wheelchair so I can't get around. They run errands, go to the grocery store and the pharmacy, help me shower and clean the house — they're just good people and are helpful.

– Happy Client

They would help with transferring my mother and would also dress her — they were willing to help my mother with anything.

– Bonnie G.

I appreciated that they would put wet clothes in the dryer and later fold them and help relieve me of trying to do things that are difficult to do in a wheelchair, like mopping the floor.

– Leslie R.

I like how the care is individualized and how happy-go-lucky the caregivers are — my caregiver is always happy. I like how dependable they are how they organize my finances clearly.

– Diana M.

They understand when a caregiver doesn't work out and have traded out any caregivers that didn't work very quickly. They give my mom socialization to help and all seem interested in her well-being.

– Trudy M.
We’d love the opportunity to learn more about how we can assist you or an older adult you love to remain independent at home. Reach out to us via our online contact form or give us a call at  775-322-8414.